Business Operations Analyst

SWING Search & Talent is a recruiting agency specializing in partnering with high-growth technology startups backed by some of the world’s most prominent VC investors (Sequoia, Norwest, Khosla, a16z, etc). Our team is a mix of industry veterans and highly educated rising stars; we work across all tech industries (B2C/B2B) with early-stage clients in Silicon Valley and beyond. Our focus is on senior level individual contributor up to VP-level executive roles across Marketing, Sales, Growth, Product, Data Science, Engineering and Customer Success. Headquartered in downtown Oakland, SWING offers high-quality training for new hires as well as a very flexible work schedule.

Job Description

SWING is looking for a highly talented, passionate and analytical individual to join our growing Operations team. This team works directly with the executive leadership team to shape the external direction and internal processes of our growing company. The position is ideal for an individual seeking Business Operations, Business Analytics and/or Marketing experience at an agency working with the fastest growing early stage tech startups. This position will report directly to the VP of Operations.

Responsibilities:

  • Work directly with VP of Operations to help guide SWING’s short and long-term growth strategy

  • Collaborate with SWING teams to establish and optimize business processes to help the company scale

  • Work with Marketing to drive projects and analyze data to increase lead generation

  • Analyze quantitative and qualitative customer data to develop effective segmentation strategies

  • Test and refine email, paid search, and marketing campaigns to increase Business Development productivity

  • Manage all social media marketing campaigns

  • Initiate and execute special projects and initiatives to create cutting edge content positioning SWING as a thought leader in the space

  • Develop and oversee the social content calendar

  • Support the development and execution of SWING’s social media strategy

  • Maintain SWING’s presence across multiple social media platforms and develop effective communication tactics for existing and new platforms

Preferred Qualifications:

  • Bachelor’s Degree

  • Excellent communications, storytelling and presentation skills

  • Very organized with impeccable attention to detail and relentless follow-through

  • Proactive and able to work autonomously when necessary

  • Big picture thinking: Ability to engage in day-to-day office work. No task is too small

  • CRM (e.g., Salesforce, Copper) and/or marketing software (e.g., Hubspot, Marketo) experience

  • Process-oriented, enjoy coordinating work between multiple parties